Support
Questions, bug reports, or account help for Verdaris (web) or Sprayvo (mobile): email support@verdaris.app. We read every message.
Before you write in
A few things that'll help us help you faster:
- Which app you're using — Verdaris (web, at
sandbox.verdaris.app) or Sprayvo (iOS/Android) - Your organization name, so we can find your account
- What you expected to happen, and what happened instead
Account access
Sprayvo requires an existing Verdaris organization account, set up by your course's owner or manager on the web app — it isn't a standalone account you create from the mobile app alone. If you're locked out, have your organization owner check the Staff screen, or email us.
Delete your account
To request deletion of your Sprayvo or Verdaris account, email support@verdaris.app from the address on your account, with the subject line "Delete my account" and your organization name. We verify the request comes from the account holder (or your organization's owner) and complete it within 30 days.
What's deleted: your account email address and password credential are removed from our systems.
What's retained: spray plans, field application records, mix attestations, and other safety-relevant data your organization created are kept as part of your organization's compliance history — these are marked void/removed rather than erased, so a compliance record can never be silently altered after the fact (see our Privacy Policy for details). This data belongs to your organization's account, not your personal login, and is retained to satisfy pesticide recordkeeping requirements unless your organization separately requests its removal.
Not a substitute for the label
Verdaris and Sprayvo are records and workflow tools — reference and guidance only, not a certified compliance filing service. Always verify rates, PPE, and re-entry intervals against the physical product label and applicable federal, state, and county regulations before mixing or applying.